During this Thanksgiving season it is important to reflect on those that have enriched our lives for the better. I personally do not do this often enough, so I would like to take this opportunity to extend a deep heart-felt thank you to all that helped our company come so far over the past year.
First, I would like to thank my amazing staff. You are a first rate team with some of the deepest dedication I have ever seen. When we changed our business model to include DME service to hospice organizations I was scared. No, I was terrified. Your experience, insight, and guidance through this process has helped us become a first-rate service organization. Your long hours, attention to detail, amazing senses of humor, and unwavering compassion to serve is unmatched. I cannot express to you all how much you have all enriched my life. Thank you so much. You are my extended family.
Thank you to the families of the amazing staff. You share your loved ones with me, and I often see them more than you do. Thank you for the late nights, for tolerating the 3:00 AM emergency phone calls, family time disruptions, and all of the other inconveniences that go with the profession we have chosen. Your support in this organization is critical, and I appreciate it more than you will ever know.
Thank you to our customers. Skilled nursing facilities are under a constant barrage of corporate pressure to go with national contracts. Our customers fight this battle every day helping to keep our small company in their buildings. I promise that we will continue to provide the best service possible, and that we will continue to work on improving that service. Thank you for your loyalty, and your friendship.
When we began serving the hospice market we needed a “guinea pig” to help us hone our skills. Thank you Horizon Hospice for providing this opportunity. Your patience and guidance has been priceless. Trevor, Danny, Bridger, Tyra, Sandy, Amanda, and so many more people within your organization all deserve a personal thank you for helping us overcome the hurdles of this new adventure.
Thank you to (in no particular order) Alliance, Complete, and All Care for trusting us to extend service to your patients and their families. I hope that we are living up to our commitments and honoring your service missions. Our hospice relationships have become so much more than a business model. The interactions and personal relationships we earn with patients and patient families are amazing. It is gratifying on an indescribable level to hear about the positive impacts we can have with so many people. It has been an honor to share this mission with you.
Thank you to my partners and mentors David and Gordon. You are an integral component of our company. Your experience and guidance means so much. I have enjoyed getting to know you and your families on an individual level, and I look forward to the next stage of personal and organizational growth.
Thank you to my own family. Thank you to my wife who listens to my silly ideas every day, keeping me grounded, and always watching out (mostly for taking care of the finances because I hate that). Thank you to my children for their patience. Tolerating the inevitable business discussions that seep out of the office and into the dinner table. Thank you to my brothers and mother, all of whom helped establish this organization and different points of our journey. To my entire family; thank you for everything you do and have done. I love you all.
Finally, thank you to the men and women of the United States Armed Services. Your sacrifice makes all of my entrepreneurial adventures possible. There is no way to fully express my gratitude, so I will keep it simple. Thank you for all that you do. Thank you to all veterans active, deployed, and inactive. You are incredibly special people.
There are so many specific expressions of gratitude that I would love to extend to all of you. However, brevity and all of that, so I will close with happy Thanksgiving to all of you. I hope that this is the best yet, and that next year is even better. I look forward to 2016 and all it brings.